SECURE 24  |  CUSTOMER RESOURCE CENTER
QUICK SETUP

Connecting Google Devices

If included in your package, connect a compatible Nest camera or doorbell to Google Home and your Wi-Fi.

Your home security, made simple

Answers when you need them.

Find what you need in seconds. Search, speak your question, or choose a help section.

Start here

PREPARING FOR YOUR INSTALLATION?

Take My Setup Assessment

Explore home protection and everyday convenience ideas before your technician's walkthrough. Your technician will provide a private invitation to get started.

Take My Setup Assessment →

Printable Customer Information Form

Download the Command Customer Form to print and keep your ADT and Google account details in a safe place. Write your information on the printed copy only; this website never collects passwords or security codes.

Open Printable Customer Form (PDF)

For your security, store completed forms privately and never upload a filled-in copy to this website.

Need more help?

If a Secure 24 technician installed your device, it is eligible for service. Try the troubleshooting guides first, then contact the appropriate support team based on the installation date.

FIRST 90 DAYS AFTER INSTALLATION

Secure 24 Customer Service

1-866-203-7387Call Secure 24
AFTER THE FIRST 90 DAYS

ADT Customer Service

855-756-3163Call ADT

For an immediate fire, medical or police emergency, call 911. This website does not monitor alarms or accept security codes.